Customer Experience and Profit Optimization System, ForceFive Media&

Customer Experience & Profit Optimization System

Regular price $2,000.00
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Best for: Any business with inbound leads, bookings or customer service needs.

Price: $2,000–$6,000 for setup, plus $300–$2,000 per month, depending on scope. Month to month, with no long-term contract.

Business problem this solves

  • “We lose too many leads.”
  • “Our follow-up sucks.”
  • “Our customer service is inconsistent.”
  • “We’re leaving money on the table.”
  • “We don’t know what happens after someone contacts us.”
  • “Our customers don’t feel taken care of.”

This package focuses on profit, retention and customer experience. It is built on marketing automation, which we set up and manage on the HighLevel platform.

What is included

  • Lead capture and follow-up. Slow or inconsistent follow-up is one of the most common ways businesses lose leads. We set up systems so every inquiry gets a response and continued follow-up.
  • A consistent customer experience. An immediate response, correct information, routing to the right team, follow-up until booked and post-service check-ins.
  • Fewer operational bottlenecks. Appointment scheduling, basic customer questions, service requests, after-hours inquiries and missed-call handling.
  • More revenue per customer. Systems that recover lost leads, re-engage past customers, encourage repeat business and upsells, and generate referrals.

What we work toward

  • More leads converted
  • Higher customer satisfaction, reviews and referrals
  • Less staff time spent on repetitive follow-up
  • Higher customer lifetime value
  • Fewer operational errors

Talk to us about this package, or compare all monthly packages.